Welcome (back) to the Active webshop.
We've been at this malarky for over 25 years! We're still fiercely DIY and Not for Profit, please consider that when ordering, we aren't professionals, we don't promise to send stuff out the next day or even within a few days ('we' are currently one person!) but our regular customers know we are usually pretty quick! For the social media types we twit, and also worse still!
Getting the postage rates right is difficult as they now depend on size as well as weight, so apologies if we get it wrong sometimes. If you are able to collect your order from us in Hackney, London then please email to say so and we'll see if it can be arranged and then refund the postage charge!
We're away this week, so please be patient!